Privacy Policy

Last updated: July 3, 2026

Semprely provides an AI-powered virtual receptionist that answers WhatsApp messages on behalf of the businesses that use our service (each, a "Business"). This policy explains what information we process when you chat with a Business through Semprely, and how we handle it.

Information we process

• Contact information: your WhatsApp phone number and the profile name you share on WhatsApp.
• Conversation content: the messages, photos and audio you send to a Business, and the replies sent to you.
• Appointment details: services requested, dates, times and related preferences you share while booking.

How we use it

• To answer your questions and book, reschedule or cancel appointments.
• To keep a history of your conversations and visits with the Business.
• To send appointment reminders and, where permitted, service messages from the Business.

We do not sell your personal information or use it for third-party advertising.

SMS / text messaging

• When you book with a Business — for example on its booking page — you may opt in to receive appointment confirmations, reminders and service updates by SMS text message and WhatsApp.
• No mobile information (including your phone number and SMS opt-in) is shared with third parties or affiliates for their own marketing or promotional purposes. Phone numbers are used only to deliver the appointment messages you asked for, through our messaging providers.
• Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

How it is shared

• The Business you message: conversations and appointment details belong to the Business you are talking to.
• Service providers: we use WhatsApp Business Platform (Meta) to send and receive messages, Anthropic to generate AI replies, Supabase to store data securely, and — only when a Business enables deposits — Stripe to process payments. These providers process data solely to deliver the service.

Data retention and security

Data is stored securely and retained while the Business maintains an active account with Semprely, or as required by law. Media files and conversation history are isolated per Business.

Your rights

You may request access to, correction of, or deletion of your personal information at any time — message the Business directly or contact us at the email below. To stop receiving messages, reply asking not to be contacted again.

Contact

Semprely — flowcoresystem@gmail.com